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Payment and Insurances

Our services are covered by private insurance plans and/or employer-benefit dental plans. To ensure your visit is worry-free, Carnelian is an approved dental provider and offers direct billing to most insurance companies listed.

Direct Billing For Convenience 

Dealing with insurance claims shouldn’t be stressful — so we take care of it for you.


Our clinic offers direct billing, meaning we submit your claims electronically to your insurance provider on your behalf. In most cases, this helps you avoid paying upfront and saves you the time and effort of handling paperwork yourself.​

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We partner with a wide range of major Canadian insurance providers, but not limited to:

  • Manulife Financial

  • Sun Life Financial

  • Canada Life (Great-West Life)

  • Industrial Alliance Insurance

  • Blue Cross

  • Green Shield Canada

  • Standard Life

  • Claimsecure

  • Desjardins

  • Empire Life

  • RBC Insurance

  • Chambers of Commerce

  • Equitable Life of Canada

  • Canadian Benefit Providers

  • Group Health

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Canadian Dental Care Plan

Our clinic proudly accepts the Canadian Dental Care Plan (CDCP), making quality dental care more accessible and affordable for eligible patients. If you’re already enrolled in the program, our team is happy to help you make the most of your coverage with a full range of dental services in a comfortable, welcoming environment.

 

Not sure if you qualify or haven’t applied yet? We’ve got you covered. Our friendly staff can guide you through the application process, answer your questions, and help you get started so you can receive the care you need without unnecessary stress or confusion.

Frequently Asked Questions

How can I pay?

We offer a variety of convenient payment options, including cash, debit, credit cards, and personal cheques. For patients with dental insurance, we are happy to submit claims directly to most insurance providers. Any portion not covered by your plan is due at the time of your visit.

What is your cancellation policy?

We know that things come up, and we understand that sometimes you need to cancel your appointment. That's why we have a 24-hour cancellation policy. If you cancel with less than 24 hours' notice or don't show up at all, you will be charged the full amount of your appointment. This policy ensures that we are available to meet the needs of all our clients effectively. Please call us at the office you had your appointment with if you need to cancel or reschedule an appointment.

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